Frequently Asked Questions

Where do you ship?

We currently ship only within the United States.

How much is shipping?

Available shipping options and charges are displayed at checkout before payment.

When will my order arrive?

Delivery timing varies by product and destination. Tracking information is emailed when available. Contact us before ordering if you need an item by a particular date; delivery dates are not guaranteed unless confirmed in writing.

How do I request a return?

Email us within 14 days after delivery with your order number and reason for the return. Please wait for approval and return instructions before sending merchandise.

Who pays return postage?

Customers are responsible for postage on eligible returns. When an item arrives damaged or incorrect, contact us with photographs when possible; The Baby Buzz pays eligible return postage for those cases.

Can I change my shipping address?

Email us promptly after ordering. We cannot guarantee an address change after order processing begins.

How should I choose a size?

Use the measurements on the product page as the primary guide. Supplier age ranges are general guidance, and fit can vary.

How do I contact customer support?

Email williamcook007@gmail.com and include your order number when the question concerns an order.